The government has issued detailed guidelines for airlines, airports, passengers and other stakeholders for the resumption of domestic business passenger flights from today on 25 May.
Although the ministry said it would set the lower and upper limits of airfares, it asked passengers to report to the airport two hours before the scheduled departure time of their flight. The Ministry of Civil Aviation said that only those who have done web check-in will be allowed to enter the terminal building.
From home or destination to airport
Familiarize yourself with new processes, especially regarding social disturbances, minimum touches, baggage limitations, COVID - 19 declaration, digital payment norms -
1. Do not travel if you live in a Corona Virus Restriction area.
2. Register on the Arogya Setu App.
3. Avoid the last minute by reaching the airport. Report two hours before flight time.
4. Ensure web check-in, get boarding pass.
5. Print the baggage tag and affix it to the bag in a prominent place. If you are unable to print, write the PNR and the passenger's name on a piece of paper and paste it on the bag.
6. Download the luggage tag with an identification number.
7. During transit to the airport, take all precautions to prevent infection.
Note: In the initial stage, a passenger can take only one hand baggage and one check-in. Minimum luggage carrying is permitted as the use of trolleys.
Permission to travel only after the declaration by passenger. In case there is more than one passenger in the PNR, there will be an announcement for all the passengers mentioned in the PNR.
1. Do not travel if you live in a Corona Virus Restriction area.
2. Register on the Arogya Setu App.
3. Avoid the last minute by reaching the airport. Report two hours before flight time.
4. Ensure web check-in, get boarding pass.
5. Print the baggage tag and affix it to the bag in a prominent place. If you are unable to print, write the PNR and the passenger's name on a piece of paper and paste it on the bag.
6. Download the luggage tag with an identification number.
7. During transit to the airport, take all precautions to prevent infection.
Note: In the initial stage, a passenger can take only one hand baggage and one check-in. Minimum luggage carrying is permitted as the use of trolleys.
Permission to travel only after the declaration by passenger. In case there is more than one passenger in the PNR, there will be an announcement for all the passengers mentioned in the PNR.
When you reach the airport
1. Before entering the terminal, make sure you are wearing protective gear.
2. Mask is mandatory during travel.
3. Walk towards the thermal screening facility near the entry gate.
4. Get yourself checked for temperature. Check your health status through the Arogya Setu App or Self-declaration form.
5. Children below 14 years of age will be exempt.
6. Once checked, go to the CISF counter at the entry post. Proof of identity card, boarding pass / e-boarding pass, proceed to the drop counter.
7. At the accessories drop counter, display the identity to the PNR and employees. After checking the baggage tag, employees will accept it. Electronic slip will be sent through SMS.
8. Leave the check-in process and luggage at least 60 minutes before departure.
2. Mask is mandatory during travel.
3. Walk towards the thermal screening facility near the entry gate.
4. Get yourself checked for temperature. Check your health status through the Arogya Setu App or Self-declaration form.
5. Children below 14 years of age will be exempt.
6. Once checked, go to the CISF counter at the entry post. Proof of identity card, boarding pass / e-boarding pass, proceed to the drop counter.
7. At the accessories drop counter, display the identity to the PNR and employees. After checking the baggage tag, employees will accept it. Electronic slip will be sent through SMS.
8. Leave the check-in process and luggage at least 60 minutes before departure.
Security checkup:
1. Arrangements at airports to guide passengers to walk through pre-emptive security checks.
2. Security personnel will practice the 'minimum touch' concept to minimize physical contact with passengers.
3. While waiting in the security hold area, maintain the social distancing and sanitation protocol. 'No use' signs should not be captured
4. Before boarding, collect your safety kit (three-layered surgical mask, face shield and sanitizer) near the boarding gate.
5. Boarding for the flight will start 60 minutes before departure and the boarding gate will be closed 20 minutes before departure.
6. Self-scan your boarding pass.
7. Show your ID card to airline employees at the boarding gate again.
2. Security personnel will practice the 'minimum touch' concept to minimize physical contact with passengers.
3. While waiting in the security hold area, maintain the social distancing and sanitation protocol. 'No use' signs should not be captured
4. Before boarding, collect your safety kit (three-layered surgical mask, face shield and sanitizer) near the boarding gate.
5. Boarding for the flight will start 60 minutes before departure and the boarding gate will be closed 20 minutes before departure.
6. Self-scan your boarding pass.
7. Show your ID card to airline employees at the boarding gate again.
Inside Flight Guidelines
1. Maintain cleanliness and hygiene. Face-to-face interaction should be minimized.
2. Use the toilet to a minimum and avoid any non-circulation movement.
3. Only one partner is allowed for children and the elderly.
4. No food service in the aircraft. The water bottle will be provided in the gallery area or at the seats.
5. You will not be allowed to consume any food inside the aircraft during the flight.
6. No paper/magazine will be available on the aircraft.
2. Use the toilet to a minimum and avoid any non-circulation movement.
3. Only one partner is allowed for children and the elderly.
4. No food service in the aircraft. The water bottle will be provided in the gallery area or at the seats.
5. You will not be allowed to consume any food inside the aircraft during the flight.
6. No paper/magazine will be available on the aircraft.
7. Not on sale of any item.
8. If you feel uncomfortable, tired, or have a cough, inform the crew.
8. If you feel uncomfortable, tired, or have a cough, inform the crew.
From airport to destination
Follow the instructions and do not rush to get out of the gate.
